Privacy policy

Effective Date: 03/03/2025
Website: https://simtolfoods.com
Company: Simtol Foods LLC

Simtol Foods (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://simtolfoods.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

1. Information We Collect

We collect various types of information, including:

A. Personal Information

Information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely via third-party platforms)

  • Order history

B. Non-Personal Information

  • Browser type and version

  • IP address

  • Pages visited and time spent on our Site

  • Device type and operating system

  • Referral source (e.g., search engine, ad, etc.)

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill orders

  • To communicate with you about your purchases, inquiries, or promotions

  • To personalize your shopping experience

  • To improve our website, products, and customer service

  • To prevent fraudulent transactions and secure our platform

  • To send newsletters or marketing communications (you may opt out anytime)

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted third parties to provide our services:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., USPS, UPS, FedEx)

  • Marketing and email platforms (e.g., Mailchimp, Constant Contact)

  • Website analytics providers (e.g., Google Analytics)

Each third party is contractually obligated to protect your data in accordance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain session data

  • Analyze site traffic and usage

  • Remember user preferences

  • Facilitate remarketing and personalized advertising

You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or storage system is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@simtolfoods.com.

7. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you may contact us at:

Simtol Foods
Email: info@simtolfoods.com
Website: https://simtolfoods.com